> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.yesref.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to update your email address as Sports Official


1. Log into YesRef

![](https://ajeuwbhvhr.cloudimg.io/https://colony-recorder.s3.amazonaws.com/files/2025-06-30/4743a817-c398-4c03-b4a9-f3fe018ed531/ascreenshot.jpeg?tl_px=0,0&br_px=1541,992&force_format=jpeg&q=100&width=1120.0)


2. Click the initials in the top right-hand corner or if you are using the app, click profile in the bottom right-hand corner

![](https://ajeuwbhvhr.cloudimg.io/https://colony-recorder.s3.amazonaws.com/files/2025-06-30/4743a817-c398-4c03-b4a9-f3fe018ed531/ascreenshot.jpeg?tl_px=0,0&br_px=1541,992&force_format=jpeg&q=100&width=1120.0&wat=1&wat_opacity=0.7&wat_gravity=northwest&wat_url=https://colony-recorder.s3.us-west-1.amazonaws.com/images/watermarks/FB923C_standard.png&wat_pad=1054,6)


3. Click "Manage Profile"

![](https://ajeuwbhvhr.cloudimg.io/https://colony-recorder.s3.amazonaws.com/files/2025-06-30/b0f187a1-c87e-4f27-8549-65bc4083ab97/user_cropped_screenshot.webp?tl_px=0,0&br_px=1541,992&force_format=jpeg&q=100&width=1120.0&wat=1&wat_opacity=0.7&wat_gravity=northwest&wat_url=https://colony-recorder.s3.us-west-1.amazonaws.com/images/watermarks/FB923C_standard.png&wat_pad=1009,220)


4. Click the YesRef logo to start a new chat with our support team

![](https://ajeuwbhvhr.cloudimg.io/https://colony-recorder.s3.amazonaws.com/files/2025-06-30/2f44e15b-0772-4981-a2a3-a78ec2c276d4/ascreenshot.jpeg?tl_px=0,0&br_px=1541,992&force_format=jpeg&q=100&width=1120.0&wat=1&wat_opacity=0.7&wat_gravity=northwest&wat_url=https://colony-recorder.s3.us-west-1.amazonaws.com/images/watermarks/FB923C_standard.png&wat_pad=1038,631)


5. Type "Hi", this will start a new conversation with out support bot.


6. Click "Sports Official / Parent or Guardian"

![](https://ajeuwbhvhr.cloudimg.io/https://colony-recorder.s3.amazonaws.com/files/2025-06-30/c4debd37-5082-4ebf-afc9-0134063bef49/ascreenshot.jpeg?tl_px=0,0&br_px=1541,992&force_format=jpeg&q=100&width=1120.0&wat=1&wat_opacity=0.7&wat_gravity=northwest&wat_url=https://colony-recorder.s3.us-west-1.amazonaws.com/images/watermarks/FB923C_standard.png&wat_pad=889,414)


7. Click "📧I'd like to update my email address"

![](https://ajeuwbhvhr.cloudimg.io/https://colony-recorder.s3.amazonaws.com/files/2025-06-30/ce2360af-7ab7-4abc-8ffe-979bb0af14ac/ascreenshot.jpeg?tl_px=0,0&br_px=1541,992&force_format=jpeg&q=100&width=1120.0&wat=1&wat_opacity=0.7&wat_gravity=northwest&wat_url=https://colony-recorder.s3.us-west-1.amazonaws.com/images/watermarks/FB923C_standard.png&wat_pad=889,437)


8. Type the new email address you would like to use


9. The YesRef team will update your email address. Click YesRef to resolve the convesation

![](https://ajeuwbhvhr.cloudimg.io/https://colony-recorder.s3.amazonaws.com/files/2025-06-30/b9bcbd9b-1ad6-4a0a-b856-a7f968c85452/ascreenshot.jpeg?tl_px=0,0&br_px=1541,992&force_format=jpeg&q=100&width=1120.0&wat=1&wat_opacity=0.7&wat_gravity=northwest&wat_url=https://colony-recorder.s3.us-west-1.amazonaws.com/images/watermarks/FB923C_standard.png&wat_pad=853,484)
|| Our support team will update your account within 1 hour.