> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.yesref.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Billing Explained

Our Self-service Billing page enables Organisations to update key information around the Organisation directly into YesRef so that Invoices & Credit Notes are accurate and accessible at all times.
  
# Billing Address

After you have updated the billing address, all the invoices that are sent directly out of YesRef will have this information included on them.

# Additional Information

YesRef has allowed an Organisation to add a Company Registration Number and VAT number to the Sports Organisation.

|| The Additional Information is not a mandatory requirement

# Minimum Credit Level

With minimum credit level added, a notification will be sent to all Admin's of the account including any Billing contacts when the Credit Balance, falls below this minimum level.
# Billing contacts

The Billing Contacts allow a Sports Organisation to add other Admin Users to receive direct copies of invoices and credit notes.

# Payment Details

 This is where refunds will be sent. Credit payments are returned to the credit balance.

To access the billing page:


1. Login to YesRef

![](https://ajeuwbhvhr.cloudimg.io/https://colony-recorder.s3.amazonaws.com/files/2025-06-30/d445b236-3395-475f-b30b-311f018c0870/ascreenshot.jpeg?tl_px=0,0&br_px=1541,992&force_format=jpeg&q=100&width=1120.0)


2. Click the initials in the top right-hand corner or if you are using the app, click profile in the bottom right-hand corner

![](https://ajeuwbhvhr.cloudimg.io/https://colony-recorder.s3.amazonaws.com/files/2025-06-30/d445b236-3395-475f-b30b-311f018c0870/ascreenshot.jpeg?tl_px=0,0&br_px=1541,992&force_format=jpeg&q=100&width=1120.0&wat=1&wat_opacity=0.7&wat_gravity=northwest&wat_url=https://colony-recorder.s3.us-west-1.amazonaws.com/images/watermarks/FB923C_standard.png&wat_pad=1046,2)


3. Click "Manage Profile"

![](https://ajeuwbhvhr.cloudimg.io/https://colony-recorder.s3.amazonaws.com/files/2025-06-30/3b53ac45-0ea9-42a5-98dd-800b24539d4d/user_cropped_screenshot.webp?tl_px=0,0&br_px=1541,992&force_format=jpeg&q=100&width=1120.0&wat=1&wat_opacity=0.7&wat_gravity=northwest&wat_url=https://colony-recorder.s3.us-west-1.amazonaws.com/images/watermarks/FB923C_standard.png&wat_pad=1008,376)


4. Click "Manage my education provider"

![](https://ajeuwbhvhr.cloudimg.io/https://colony-recorder.s3.amazonaws.com/files/2025-06-30/885d9a22-c445-4466-a7e7-6bbc06559a4b/ascreenshot.jpeg?tl_px=0,0&br_px=1541,992&force_format=jpeg&q=100&width=1120.0&wat=1&wat_opacity=0.7&wat_gravity=northwest&wat_url=https://colony-recorder.s3.us-west-1.amazonaws.com/images/watermarks/FB923C_standard.png&wat_pad=322,107)

5. Click "Billing"

![](https://ajeuwbhvhr.cloudimg.io/https://colony-recorder.s3.amazonaws.com/files/2025-06-30/376d07e2-579e-4bf8-babd-eb3f398c6354/ascreenshot.jpeg?tl_px=0,0&br_px=1541,992&force_format=jpeg&q=100&width=1120.0&wat=1&wat_opacity=0.7&wat_gravity=northwest&wat_url=https://colony-recorder.s3.us-west-1.amazonaws.com/images/watermarks/FB923C_standard.png&wat_pad=283,291)


6. The billing page is available and can be updated as required. Click save if any changes are made

![](https://ajeuwbhvhr.cloudimg.io/https://colony-recorder.s3.amazonaws.com/files/2025-06-30/da1fbffa-7513-40b4-933f-773f9e50a904/ascreenshot.jpeg?tl_px=0,0&br_px=1541,992&force_format=jpeg&q=100&width=1120.0&wat=1&wat_opacity=0.7&wat_gravity=northwest&wat_url=https://colony-recorder.s3.us-west-1.amazonaws.com/images/watermarks/FB923C_standard.png&wat_pad=960,509)
|| The billing page can only be accessed by Admin users of the Organisation.