> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.yesref.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# YesRef Ratings Explained

Here at YesRef, we are wanting to change the game. Making Sports as safe and as enjoyable for all.

For years, Sports Providers have had the ability to share marks or feedback on Sports Officials, however unless a serious misconduct issue has arisen, it's unlikely that a Sports Official can share feedback constructively to Sports Providers and that is what founders, Olly Ballinger and Ben Williamson wanted to change.

YesRef Ratings allow everyone involved in the Game/Event to be able to rate their experience 24 hours after the Game/Event. A series of short categories to rate and share feedback. The Ratings are anonymous so you can say how you really feel.

A Sports Officials Rating is viewable after 10 Ratings. Simply click Profile in the app or select your initials in the top right hand corner on web.

|| A rating will only appear after a Sports Official has been rated 10 times (This helps keeps the rating anonymous).

![No rating](https://storage.crisp.chat/users/helpdesk/website/-/1/7/d/a/17da8617ebabc70/327555c0-a278-487d-bfe3-9fd482_a5884z.png)
| After 10 ratings, an average rating is created and becomes visible. The rating will update after every 10 ratings. 
![After 10 ratings](https://storage.crisp.chat/users/helpdesk/website/-/9/c/5/4/9c54f0b5499c3800/eece69a2-9610-4cf9-b287-776760_1b8ccca.png)

---

### What can a Sports Official Rate on a Game?

* Home Team
* Hospitality
* Players
* Team Officials
* Spectators

* Away Team
* Players
* Team Officials
* Spectators

* Any other Officials on the game
* Communication
* Enthusiasm
* Professionalism
* Game Control

### What can a Sports Official Rate on an Event?

* Event
* Overall Experience
* Pitch / Court
* Location
* Faciilities
* Equipment

* Any other Officials on the game
* Communication
* Enthusiasm
* Professionalism
* Game Control

||| Please ensure misconduct reports or match reports required for the Competition are also completed.