> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.yesref.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to update your email address as Sports Official

1. Log into YesRef

![](https://storage.crisp.chat/users/helpdesk/website/-/5/3/f/6/53f6baad15e23c00/f7fd9960-af66-4663-8c94-339493_1liuuby.jpg)

2. Click the initials in the top right-hand corner or if you are using the app, click profile in the bottom right-hand corner

![](https://storage.crisp.chat/users/helpdesk/website/-/9/8/5/3/98537bc96ffb4800/8e90746c-93a8-4c67-8b7a-47f117_ptstmf.jpg)

3. Click "Manage Profile"

![](https://storage.crisp.chat/users/helpdesk/website/-/c/f/d/9/cfd9a402ee981800/d63cbffd-6ba1-4d11-9ab6-4193d3_y9jq65.webp)

4. Click the YesRef logo to start a new chat with our support team

![](https://storage.crisp.chat/users/helpdesk/website/-/3/b/9/a/3b9a274791cf2000/fe001f3c-6b78-4631-a0cd-51f0d7_z5mmy4.jpg)

5. Type "Hi", this will start a new conversation with out support bot.

6. Click "Sports Official / Parent or Guardian"

![](https://storage.crisp.chat/users/helpdesk/website/-/7/9/a/4/79a4467c8e19a400/d134a1d6-7bef-4cc3-8110-0e8df3_o6jrhh.jpg)

7. Click "📧I'd like to update my email address"

![](https://storage.crisp.chat/users/helpdesk/website/-/e/e/e/5/eee53c999a9b4000/cf858dd6-3e60-42f9-b1d8-df1e9c_n9f8er.jpg)

8. Type the new email address you would like to use

9. The YesRef team will update your email address. Click YesRef to resolve the convesation

![](https://storage.crisp.chat/users/helpdesk/website/-/9/c/0/7/9c0746afca76e000/a9dd8bfc-4cca-4b8e-9616-634d08_bqj8fu.jpg)

|| Our support team will update your account within 1 hour.