> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.yesref.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to update your email address as a Sports Provider

1. Login to YesRef

![](https://storage.crisp.chat/users/helpdesk/website/-/6/6/5/9/66593d201a2ffc00/252fcd46-1793-4e76-979d-5e8cef_1uvzkka.jpg)

2. Click the initials in the top right-hand corner or if you are using the app, click profile in the bottom right-hand corner

![](https://storage.crisp.chat/users/helpdesk/website/-/1/3/3/e/133e0fdc7df92/5bc8d0d0-20b1-421c-8694-2969d7_lznn04.jpg)

3. Click "Manage Profile"

![](https://storage.crisp.chat/users/helpdesk/website/-/7/e/f/9/7ef95efb56b40c00/992b080a-b8f8-4529-a6bc-bdbc73_1kwaveq.webp)

4. Click the chat bot in the bottom right-hand corner

![](https://storage.crisp.chat/users/helpdesk/website/-/3/9/9/5/3995bddb01e99c00/35476bb8-ac6f-4826-ae7d-ebd0f6_unzx7b.jpg)

5. Type "Hi" to start a new conversation

![](https://storage.crisp.chat/users/helpdesk/website/-/b/7/f/e/b7fed8024144b000/861bdf39-fee5-477a-bd81-bd77bb_6rr9em.jpg)

6. Click "Sports Provider"

![](https://storage.crisp.chat/users/helpdesk/website/-/6/c/9/b/6c9b96d1e70d2400/a55799af-f390-478e-a99a-97c553_16q48qn.jpg)

7. Click "📧I'd like to update my email address"

![](https://storage.crisp.chat/users/helpdesk/website/-/c/a/0/c/ca0c5cd24de8e000/458df5a3-1328-469a-8553-6da591_1xppilc.jpg)

8. Enter your new email address. Click Yes to resolve the conversation.

![](https://ajeuwbhvhr.cloudimg.io/https://colony-recorder.s3.amazonaws.com/files/2025-06-30/d21a2edc-1b09-4f28-8488-44f8b874300c/ascreenshot.jpeg?tl_px=0,0&br_px=1541,992&force_format=jpeg&q=100&width=1120.0&wat=1&wat_opacity=0.7&wat_gravity=northwest&wat_url=https://colony-recorder.s3.us-west-1.amazonaws.com/images/watermarks/FB923C_standard.png&wat_pad=847,490)