> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.yesref.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How do I manage my users?

1. Login to YesRef

![](https://storage.crisp.chat/users/helpdesk/website/-/a/a/0/f/aa0f53cf262cd800/9f61bc7f-ee67-457b-903b-e8c936_nnbard.jpg)

2. Click the initials in the top right-hand corner or if you are using the app, click profile in the bottom right-hand corner

![](https://storage.crisp.chat/users/helpdesk/website/-/1/6/5/1/165167096c67d200/cc44378c-33b2-45e8-97e1-f95894_83hroz.jpg)

3. Click "Manage Profile"

![](https://storage.crisp.chat/users/helpdesk/website/-/9/7/c/a/97ca5ddffd98a000/826ed9e3-4d0f-40b2-9670-a072dc_1djfq89.webp)

4. Click "Manage my education provider"

![](https://storage.crisp.chat/users/helpdesk/website/-/9/9/6/3/99639aaa6ac07800/cb60e260-1a04-4a90-8e9d-223910_1nh6c52.jpg)

5. Click "Users"

![](https://storage.crisp.chat/users/helpdesk/website/-/5/b/5/5/5b55d71775990c00/f706efbc-8cf4-48e6-9a53-abce64_hvnj68.jpg)

6. Select a user you wish to update

![](https://storage.crisp.chat/users/helpdesk/website/-/8/b/6/4/8b6407acf736c800/5c91e6a9-cee7-4f0e-9b59-52a369_dn55jj.jpg)

7. You can allocate to different Sports, Teams or Venues and update the access level of this user.

![](https://storage.crisp.chat/users/helpdesk/website/-/1/4/b/f/14bf3277c8185c00/d303adc2-ff8a-4412-a463-a7105f_1rhym47.jpg)

8. Click "Update User"

![](https://ajeuwbhvhr.cloudimg.io/https://colony-recorder.s3.amazonaws.com/files/2025-06-30/9a4da64a-0eb5-423c-a45e-e32ea2f81d69/ascreenshot.jpeg?tl_px=0,0&br_px=1541,992&force_format=jpeg&q=100&width=1120.0&wat=1&wat_opacity=0.7&wat_gravity=northwest&wat_url=https://colony-recorder.s3.us-west-1.amazonaws.com/images/watermarks/FB923C_standard.png&wat_pad=461,644)

9. Here you will see the user access level has been updated

![](https://ajeuwbhvhr.cloudimg.io/https://colony-recorder.s3.amazonaws.com/files/2025-06-30/52b01662-96ff-4f40-91c0-86caaca683a9/user_cropped_screenshot.webp?tl_px=0,0&br_px=1541,992&force_format=jpeg&q=100&width=1120.0)