> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.yesref.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Billing Explained

Our Self-service Billing page enables Organisations to update key information around the Organisation directly into YesRef so that Invoices & Credit Notes are accurate and accessible at all times.

# Billing Address

After you have updated the billing address, all the invoices that are sent directly out of YesRef will have this information included on them.

# Additional Information

YesRef has allowed an Organisation to add a Company Registration Number and VAT number to the Sports Organisation.

|| The Additional Information is not a mandatory requirement

# Minimum Credit Level

With minimum credit level added, a notification will be sent to all Admin's of the account including any Billing contacts when the Credit Balance, falls below this minimum level.

# Billing contacts

The Billing Contacts allow a Sports Organisation to add other Admin Users to receive direct copies of invoices and credit notes.

# Payment Details

This is where refunds will be sent. Credit payments are returned to the credit balance.

To access the billing page:

1. Login to YesRef

![](https://storage.crisp.chat/users/helpdesk/website/-/2/a/6/6/2a66380b6b259e00/6065a2c9-9ac1-4f48-b211-f7d00a_12zt35u.jpg)

2. Click the initials in the top right-hand corner or if you are using the app, click profile in the bottom right-hand corner

![](https://storage.crisp.chat/users/helpdesk/website/-/8/9/c/f/89cfb1c24df1f000/31dcd4f8-4273-4db8-a323-e1a961_14g1h16.jpg)

3. Click "Manage Profile"

![](https://storage.crisp.chat/users/helpdesk/website/-/8/5/1/c/851c50f358e59800/90981c22-2aac-42c1-862d-849236_f4s2ga.webp)

4. Click "Manage my education provider"

![](https://storage.crisp.chat/users/helpdesk/website/-/1/3/6/6/1366b0a179314000/b676b885-5374-45c2-9fb2-e25b8f_1i0p9e7.jpg)

5. Click "Billing"

![](https://storage.crisp.chat/users/helpdesk/website/-/a/6/1/5/a615dd46db315000/c5834827-e776-4692-bc5e-cc4dbe_1mmv0yc.jpg)

6. The billing page is available and can be updated as required. Click save if any changes are made

![](https://storage.crisp.chat/users/helpdesk/website/-/3/a/9/8/3a9857df38411600/0a066c68-894f-4b13-a55f-51645f_y81hhb.jpg)

|| The billing page can only be accessed by Admin users of the Organisation.